We know what makes a good holiday

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are extremely proud to have received a Gold Trusted Merchant Award from Feefo in 2017.

Fellside - October 2018

“Good Life Lake District Cottages - helpful and friendly.”

Open Plan View from Dining area

Church Gate - September 2018

“Very happy to deal with the people at Good Life.”

Exterior

Hacket Forge - September 2018

“Did the bare minimum but no follow-up after keys collected to check if things OK and lack of interest or any interaction when collecting keys.”

Sitting Room - View 1

Bottom Shop - September 2018

“We have been visiting the area for about 20 years and used the Good Life on many occasions and them to be very helpful and efficient.”

The New Lodge @ Applethwaite - August 2018

“Good booking company - not used before but no regrets!”

The Old Sawpit - August 2018

“They didn't ring on our arrival date as arranged to say when we could arrive.”

Exterior

Fell View - August 2018

“Booking etc was done with ease”

Lounge - View 1

Holly Tree Cottage - August 2018

“Friendly, helpful staff, very easy to book.”

Sitting Room - View 1

Bottom Shop - August 2018

“Extremely approachable and helpful team. Dave was particularly helpful.”

Exterior

Braegarth - July 2018

“Very good service from Good Life. Disappointed to pay extra for the travel cot and highchair.”

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