We know what makes a good holiday

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are extremely proud to have received a Gold Trusted Merchant Award from Feefo in 2017.

The Old Sawpit - August 2018

“They didn't ring on our arrival date as arranged to say when we could arrive.”


Fell View - August 2018

“Booking etc was done with ease”

Sitting Room - View 1

Bottom Shop - August 2018

“Extremely approachable and helpful team. Dave was particularly helpful.”

Lounge - View 1

Holly Tree Cottage - August 2018

“Friendly, helpful staff, very easy to book.”


Braegarth - July 2018

“Very good service from Good Life. Disappointed to pay extra for the travel cot and highchair.”


Brathay Loft - July 2018

“Straightforward, easy to deal with people.”

Swallows House - July 2018

“Highly recommended and seemless booking etc.”

The New Lodge @ Applethwaite - June 2018

“Great support from the Good Life Team - when the hot water didn't work on the Friday night Dave from the Out of Hours Team arrived by 10.00pm - we didin't get ot working them - but by 9.00am Good Life Team turned up again and thought laterally and got it all going again - Awesome :)”

Sitting Room

Bens - June 2018

“A very well run company with very helpful staff.”

Megs Beck Cottage - June 2018

“Efficient and professional.”