The Original Cottages Family customer account
We are very excited to introduce you to our customer account area...
Did you know you can now view all your bookings across the Original Cottages family (see map below), and browse your Holiday Extras (a range of fantastic local and national discounts and offers) in one single place? Read on to find out more...
Answering your questions
I have an existing account, do I need to register a new one?
No, but it will be necessary to verify the main email address linked to your account.
The verification process is quick and simple. We will send you an email with a verification link contained. Simply clicking this link will activate your account on the new system, and your existing account details will be transferred over automatically.
To verify your account, please click here.
Will I lose my previous booking details?
No. Your new account will retain your existing account data and your booking history.
If you feel any of your booking history is missing, it may be due to a change in your email address or surname, or having multiple/duplicate accounts. Please contact our support team on 0333 2020 815 to resolve this.
I have a different question
If you have any questions about the new account system or your personal account, please contact our support team on 0333 2020 815.
We are available 8am-8pm Monday-Saturday, and 10am-6pm on Sundays.